Collections Call Centre Inbound & Outbound
Absa
Requirements
- âś“NQF Level 5 qualification or higher
- âś“Branch experience
- âś“Customer service experience
- âś“Sales experience
- âś“Experience in handling complaints and resolving queries
- âś“Collections experience will be advantageous
- âś“Education
- âś“Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
About this role
Collections Call Centre Inbound & Outbound
Apply
remote type
Hybrid
locations
Johannesburg
time type
Full time
posted on
Posted 5 Days Ago
time left to apply
End Date: April 24, 2026 (2 days left to apply)
job requisition id
R-15986111
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Ready to apply?
Apply directly on Absa's website. Takes a few minutes.
Before you apply
Update your CV
Include your full name, contact details, qualifications, and any work or volunteer experience. Keep it to 2–3 pages.
Check the closing date
Applications after the closing date are not considered. Apply early — don't wait until the last day.
Government jobs need a Z83 form
All South African government applications require a completed Z83 form. Download it from the DPSA website.
Never pay to apply
Legitimate employers never charge application fees. If anyone asks you to pay, it is a scam.
More Entry-Level opportunities
View allNote: GraduateRoom verifies listings before publishing but always confirm details directly with the employer. We will never ask you to pay for a job application.
Collections Call Centre Inbound & Outbound
Absa