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Call Centre Agent

Old Mutual

🏷 Internships

Requirements

  • βœ“Matric/Grade 12
  • βœ“6-12 months outbound call centre sales/retails sales experience
  • βœ“Previous financial services experience desirable
  • βœ“Clear credit and criminal records
  • βœ“Computer Literacy (MS Office)
  • βœ“A clear criminal and credit check
  • βœ“Excellent communication skills (written and verbal)
  • βœ“Personal Qualities
  • βœ“Good interpersonal skills
  • βœ“Customer oriented
  • βœ“Target and Results Driven
  • βœ“Remaining resilient despite setbacks
  • βœ“Ability to influence others
  • βœ“Driven by financial reward
  • βœ“Good time management skills

About this role

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

What is a Trainee Call Centre Agent?

Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you’re are a graduate or a experienced professional trying to elevate your career, Old Mutual has something to offer you.

What is required of you?

Role Description / Key Performance Areas

Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate.

As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.

Ready to apply?

Apply directly on Old Mutual's website. Takes a few minutes.

Before you apply

1

Update your CV

Include your full name, contact details, qualifications, and any work or volunteer experience. Keep it to 2–3 pages.

2

Check the closing date

Applications after the closing date are not considered. Apply early β€” don't wait until the last day.

3

Government jobs need a Z83 form

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4

Never pay to apply

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Call Centre Agent

Old Mutual